Glory Casino Privacy Policy
This Privacy Policy describes how we process and protect the personal data of users on the Glory Casino website. User personal data is processed and controlled by GALAKTIKA N.V. (hereinafter referred to as “the Company” or “we”), located at Scharlooweg 39, Willemstad, Curaçao.
What Data We Process
We process the personal data that you provide while using the website. For your convenience, here are the main categories:
| Data Category | Examples | Notes |
| Identification | First name, last name, middle name | Used to maintain and run the account |
| Contact Info | Residential address, contact details, email | For communication and notifications |
| Account Info | Login (username) | For accessing and managing the profile |
| Payment Info | Relevant transactional and billing information | To ensure correct financial operations |
To verify your identity, we may ask for official identification documents, including a scanned copy of your passport or National ID. It is important that the information you provide is correct and up to date.
What We Use the Information For
We use personal data to identify users during registration, maintain account functionality, and provide our services. The data may also be used to communicate with you, process support requests, improve service quality, and analyze how the website is used. Additionally, we may use your contact info for marketing messages via phone, SMS, email, and Telegram.
If you do not want to receive these notifications, you can withdraw your consent by sending a request to [email protected] (please note that some bonus options may become inactive as a result).
Data Transfer and Retention Periods
Your data may be shared with our subsidiaries, business partners, and contractors for the purposes described in this Policy. It can also be shared with government and regulatory authorities if required or permitted by law.
We store personal data for the duration of the relationship between the parties and for up to 3 years after it ends to resolve any potential disputes. Certain records that must be kept for compliance and accounting purposes may be stored longer, usually for at least 5 years. When an account is blocked, the data is deleted or anonymized according to established safety rules.
User Rights and Requests
You can exercise the following rights regarding your personal data:
- Request information on whether we process your data and get access to it;
- Ask to correct inaccurate data and update your information;
- Demand restriction of data processing in legally specified cases;
- Request data portability in a machine-readable format;
- File a complaint with a data protection authority if you believe your rights have been violated.
Requests regarding personal data can be sent to [email protected]. To protect your privacy, we may require proof of identity before processing the request. We may limit or reject a request if it is clearly groundless, excessive, or if fulfilling it is prohibited by law.
Security and Cookies
We use technical and organizational protection measures, including 128-bit SSL encryption, for secure data transmission. We also use cookies and similar technologies: strictly necessary (for website operation), functional (for user convenience), and advertising (to evaluate marketing performance). You can manage cookies in your browser settings—disabling cookies may cause some website features to work differently.
To learn more about our company, please visit the About Us page.